Overview — What is Trezor® Suite App?

The Trezor® Suite App is the official desktop application for interacting with your Trezor® hardware wallet. It acts as the secure UI for sending/receiving crypto, managing accounts, installing firmware, and connecting with decentralized apps. Use trezor.io/start to get the latest downloads and official guides.

Download & Install

Visit trezor.io/start (always confirm the URL) to download the Trezor® Suite App for Windows, macOS, or Linux. If your computer requires a bridge to communicate with the device, the site will prompt you to install Trezor® Bridge and provide a direct Trezor Bridge Download link.

Login & Connection

To log in, open Trezor® Suite and connect your Trezor® hardware wallet via USB or supported USB-C cable. Follow on-device prompts to unlock with your PIN. If the Suite cannot detect your device, ensure Trezor® Bridge is installed and running, the cable/data pins are intact, and the device screen is unlocked.

Troubleshooting common login issues

  1. Check cable and USB port — swap ports and cables.
  2. Install or reinstall Trezor® Bridge and restart your machine.
  3. Allow browser/OS permissions for USB access if using web-based flows.
  4. Update the Trezor® Suite App and firmware when prompted.
  5. If prompted with "Can't verify Trezor Wallet" or "Error connecting Trezor account", restart Suite and try a different USB port or machine.

Recovery & Account Help

If you lose access to your device, use your recovery seed with a compatible hardware wallet to restore accounts. Trezor® does not store your seed; the recovery procedure is local and must be performed carefully. For lost PINs, the only recovery method is wiping the device and restoring from seed. For account-level 2FA resets (Trezor 2fa reset), contact the service tied to your 2FA — Trezor® itself does not host 2FA for third-party services.

Error messages & "Unable to login Trezor"

Common errors include "Trezor Suite App not working", "Unable to login Trezor", and connectivity errors. First-line actions: reinstall Bridge, update OS, try the device on a different computer. If you see firmware mismatch warnings, follow on-screen steps to update firmware via Trezor® Suite. Preserve your recovery seed before proceeding with risky operations.

Support resources

When you need official help, visit the Trezor® Help Center (support resources on trezor.io). Search for step-by-step guides on firmware, Bridge, device verification, and account recovery. For persistent or unusual problems, gather logs and screenshots to include in support requests.

FAQ — Top user questions

1. How do I download Trezor® Suite?
Go to trezor.io/start and follow platform-specific instructions. Install Trezor® Bridge if prompted.
2. Why is my Trezor® not detected by Suite?
Try a different USB cable/port, reinstall Trezor® Bridge, disable browser extensions that block USB, and ensure the device is unlocked.
3. What if I can't remember my PIN?
Wiping the device is required, then restore from your recovery seed. Without the seed you cannot recover funds.
4. How do I perform a Trezor 2fa reset?
Trezor® doesn't control third-party 2FA. Contact the service where 2FA is enabled for reset procedures and use your recovery seed or backup methods if necessary.
5. Is Trezor® Bridge required?
Bridge is required for some desktop integrations. If Suite uses a native API, Bridge may not be necessary — trezor.io/start will clarify.
6. Where can I find official help?
Use the Trezor® Help Center on trezor.io for support articles and contact options.